Haidilao – an international hotpot chain with global standards
Haidilao is a world-famous hotpot restaurant brand, loved not only for its food but also for its professional service and consistent guest experience. In Vietnam, the brand has expanded quickly across many locations while keeping its spaces and service consistent everywhere.
Contributing to that success is the professional work of LEWU Groups – the delivery partner on multiple Haidilao projects, from central kitchens and dining areas to MEP systems, all built to international standards.
The challenges of rolling out many locations consistently
Ensuring consistent quality across every location means Haidilao projects face several major challenges:
- Strict design standards: every detail – colours, lighting, materials, seating layout and service areas – must follow the brand's standards.
- Tight programmes: many restaurants must be built quickly to open on schedule.
- High technical requirements: kitchen, exhaust, air conditioning, fire protection and hydraulic systems must perform reliably at high capacity.
- Optimised functionality: circulation for both staff and guests must flow smoothly, especially at peak times.
LEWU Groups' standardised delivery process
Standardised drawings and materials schedules
LEWU works with Haidilao's design team to standardise construction drawings and materials schedules – from floor and wall tiles, ceilings and lighting to furniture – so every location is consistent with the brand.
International-standard central kitchens
Kitchens are designed around a one-way workflow: receiving – preparation – cooking – service, reducing disruption. High-capacity exhaust, well-planned hydraulics, slip-resistant floors and moisture-resistant materials are prioritised.
Streamlined, safe MEP integration
Electrical, air conditioning, fire protection and ventilation systems are neatly concealed and easy to maintain, without compromising aesthetics or performance. All systems comply with Vietnamese safety codes and international standards.
Managing multiple projects at once
LEWU delivers projects in parallel: each site has its own construction team, while a shared quality team ensures consistent control. Key packages such as kitchens, MEP and interiors are inspected against standards before moving to the next stage. As a result, LEWU can deliver several restaurants at the same time while staying on programme and on quality.
Quality and the guest experience
LEWU understands that at Haidilao, the guest experience is about more than the food – it is also the space and how it feels to dine there. That is why every detail, from warm lighting and seating layout to generous walkways, receives careful attention.
Building services are commissioned and tested several times before handover to ensure reliable operation from opening day, making future maintenance easier, less disruptive and more cost-effective.
LEWU Groups maintains brand standards at every stage of expansion
With standardised construction processes and experience delivering F&B chains, LEWU Groups helps Haidilao expand quickly while keeping a consistent brand image – strengthening recognition and customers' trust in its service.
Rolling out many Haidilao restaurants across the country is a complex task that combines project management, construction expertise and a deep understanding of the brand. LEWU Groups has proven its capability through many successful projects, supporting Haidilao's growth in Vietnam.
LEWU Groups Communications